Having said that, just after reviewing the deal, I seen it didn’t replicate the special discounts or program particulars talked over, like the 500GB of knowledge and extra bargains for pre-licensed payments.
Also, our phone line to your home came down in a windstorm the other night, as did our neighbors. We do not make use of a landline any longer, though the cable is in the street and however connected on your home conclusion. I recommended that They simply get rid of it wholly. They claimed as I didn't have an Lively landline, they might not deliver a technician out to clean up the wire in the course of the street.
Nevertheless, the best just occurred. Just after speaking with Telus enterprise, I wasn't pleased with the program available and requested to get tranferred to your LOYALTY dept. She adjusted the cost of the info program but greater the price of the phone for any net of -$one. WHAT A JOKE!!!
@chris14 I wanted to clear up some inaccurate data. We're going to repair service TELUS owned downed lines at no demand. We're going to only clear away the line fully for design/renovation needs but there's a cost involved. We sent you A non-public information in the event you want to maneuver ahead with either state of affairs.
• I at first renewed my agreement after speaking with the agent named Abdul, who gave me a offer which i acknowledged, even though it couldn’t match a suggestion from Rogers.
As for loyalty, there is absolutely no this kind of point anymore. Experiencing the same matter with my Telus home services. I’m performed with them continually expanding my arrangement pricing. Going back again to Shaw when my deal operates out.
I guess I am just aged, but I try to remember a time when you could possibly call a business, speak to a human without having sitting down on keep for several hours, and really get customer service. Thanks Telus for a great customer knowledge.
I'm instructed to talk telus billing support to Loyalty and determination and however receiving no where by. I have managed to speak to two individuals who named by themselves managers from the Philippines, who could not assistance me.
The TELUS team acknowledges that our perform spans numerous Territories and Treaty parts and we are grateful for the traditional Understanding Keepers and Elders who are with us now, all those who have long gone just before us plus the youth that encourage us.
Telus has tousled on my bill numerous occasions during the pastfew months. Lately by charging me three instances for your bring it back which was now returned. Then chose to go on and modify three of my options by themselves. Initially agent I spoke to was fantastic and tried tough to fix The problem. He even contacted loyalty to assist. They in no way named. I attempted to contact myself and was keep endlessly so I hung up. Experimented with A different agent he said he would transfer me to loyalty than proceeded to obtain upset since I would not allow for him to end the call when he explained he could not transfer me.
My specialist helped me with my problem and answered all of my comply with-up thoughts. You've the most effective people today Operating in your case!
The hrs they have got aren't Doing the job nicely with my do the job and caring for an aged loved one busy program. I also chatted Nevertheless they advised me I really need to connect with in.
The Television set sign has actually been misplaced considering the fact that Friday, September 27th as well as technician who confirmed up yesterday, September 30th couldn't resolve the problem soon after modifying the Television set cable box and cable. I used to be informed that the net Modem needs to be changed far too, but he didn't have it.
Hi All people, I need to Get hold of customer service in regards to modifying a payment arrangement. I wished to know if there is an email or other approach to Speak to them because I'm Doing the job, and many moments I try and phone And do not get to speak to someone before I really need to hang up.
The TELUS group acknowledges that our get the job done spans many Territories and Treaty areas and we have been grateful for the standard Expertise Keepers and Elders who will be with us today, those who have gone right before us along with the youth that encourage us.